Privacy Policy

Seroyal Privacy Policy

  1. This privacy statement describes the privacy practices for the Seroyal.com website. Seroyal is committed to protecting the privacy of our valued customers.
  2. The Seroyal Privacy Policy notifies you of the information we collect from you during your use of our site, how that information is used, the organizations and people with whom we may share that information and what choices are available to you in regards to the collection, use and distribution of the information. This policy also details the security procedures in place to protect the loss, misuse or alteration of information under Seroyal' control, and how you can change, or correct inaccuracies in your personal information. This personal information will not be used for any purpose other than that for which it is collected and we shall identify the purposes for which personal information is collected at or prior to its collection.
  3. Seroyal may collect personal information for commercial activities available on the website and may use this information to communicate back to you or to provide you with marketing information, newsletters or other information. In addition, Seroyal may monitor visits to this web site and retain non-personal information about its users through the use of cookies and other browser-generated information which may be used to operate and enhance the website. By registering with Seroyal, healthcare professionals receive enhanced access to our website. Healthcare professionals new to Seroyal must first complete the registration form to have access to the enhanced version of the website. During registration, healthcare professionals are required to give their contact information (such as name, address and email address). We request educational background and title, as we sell only to licensed health care professionals. We will not sell, share, or rent this information to others, except that: We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We (or our consultants) may also contact you from time to time with voluntary surveys to gather information to better serve you.
  4. If you feel that we are not abiding by our posted privacy policy, you should contact us at Privacy@Seroyal.com
  5. A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For example, the use of cookies enables the Remember Me option. This option allows the healthcare professional access to pricing information without having to login each time. If a user's web browser is not set up to accept cookies, they will not be able to use the restricted portion of our site.
  6. Log Files: We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
  7. Security Technology: This website takes reasonable precaution to protect the information you submit through this website.
  8. While we use encryption to protect sensitive information online, we also do everything reasonably in our power to protect user-information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment protected by firewall technology.
  9. If you have any questions about the security at our website, please Contact Us.
  10. Contacting You: We will send you marketing information by email which serves to update you on our products and services. You will have the opportunity to Opt-out of these emails when you register for the web site.
  11. Correcting/Updating Personal Information: If a user's personally identifiable information changes (such as your address or telephone number), there are several options available. Information can be changed, updated or deleted by visiting the Your Account section of this website, by emailing us, or by calling us and talking to one of our Customer Service Representatives.
  12. Your Consent: By using www.seroyal.com, you consent to our collection and use of your information as described here in this Privacy Policy.
  13. This policy may be amended by Seroyal from time to time.

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